You can use your iPod as a drive (hard drive or flash drive depending on your iPod) to store and transfer data files on (also known as disk mode).

Learn how to use the controls on your iPod to play and navigate through your audio files.

If your iPod is frozen or won't turn on, it may be because iPod is paused or the Hold switch is in the locked position. If so, a lock symbol appears on the screen. Slide the Hold switch to the unlocked position and check the screen...

Make sure you have the latest updates available for your specific computer model (or components for home-built PCs). These are usually available for download on the support website for the maker of the PC (or component). Many USB updates are listed as "Intel chipset" or just "chipset" updates on PC manufacturer's support and download websites.

If you are having trouble installing iTunes on a Mac OS X computer, here are some things to try.

If you are having trouble installing iTunes or QuickTime for Windows, follow the troubleshooting suggestions described in this article.

This article is for Windows users. If you have a Mac, we have a separate article for you if your iPod doesn't appear in iTunes or on the Mac desktop. If you have an iPod touch, check this document.

If you like to sing along with your tunes, you can display song lyrics right on the screen of a supported iPod. This includes:

Do you want to use more than one iPod with the same computer? You can! In fact there are a couple of different ways you can do it.

This document applies to Macs. If you are using Mac OS X 10.3.4 or later, go here. Make sure to use the right cable when you connect iPod or iPod mini to your Mac.