All iPods have their own internal software that allows them to sync with your computer and deliver the great features and performance that iPod engineers so lovingly create.

Adding audio and video content to iTunes is easy. iTunes lets you import audio CDs, add digital audio and video content already on your computer and even purchase new content from the iTunes Store. To learn more about adding content to iTunes, select a topic below. If you already have content in your iTunes library and want to learn more about playing and managing content, review support document #304706

iTunes is a free download for both Windows and Mac computers Get started by installing iTunes

iTunes includes several options to automatically or manually syncing music to your iPod, iPod classic, iPod nano, or iPod mini. If you are using and iPod shuffle, click here to learn how to sync music to it.

You can use your iPod as a drive (hard drive or flash drive depending on your iPod) to store and transfer data files on (also known as disk mode).

Learn how to use the controls on your iPod to play and navigate through your audio files.

If your iPod is frozen or won't turn on, it may be because iPod is paused or the Hold switch is in the locked position. If so, a lock symbol appears on the screen. Slide the Hold switch to the unlocked position and check the screen...

Make sure you have the latest updates available for your specific computer model (or components for home-built PCs). These are usually available for download on the support website for the maker of the PC (or component). Many USB updates are listed as "Intel chipset" or just "chipset" updates on PC manufacturer's support and download websites.

If you are having trouble installing iTunes on a Mac OS X computer, here are some things to try.

If you are having trouble installing iTunes or QuickTime for Windows, follow the troubleshooting suggestions described in this article.